Welcome to the MSL Mastery Blog
Job Search, Career Development, and Professional & Personal Fulfillment Resources for Medical Affairs
Join Our NewsletterBy Patrina Pellett & Sarah Snyder
(Updated annually to keep you ahead in the field)
You’ve probably heard the title before: Medical Science Liaison.
Sometimes it’s whispered like it’s a secret club in pharma. Other times, it’s confused with sales. And if you’ve tried explaining the role t
...By Patrina Pellett & Sarah Snyder
In our KOL Access program, we talk about access a lot (obviously). But one theme comes up over and over again:
No one knows more about what’s going on in a territory than the sales rep.
We’ve lost count of how many MSLs have told us:
“She knows everything in ...
By Patrina Pellett & Sarah Snyder
We're Obsessed With NotebookLM and You Should Be Too
NotebookLM comes up a lot in our world. We talk about NotebookLM all the time. Like all the time. It’s just so powerful and fun.
We love it. Not just as AI nerds (guilty), but as longtime Medical Affairs profess...
By Sarah Snyder & Patrina Pellett
“What is an MSL salary?” It was 2:17 a.m. when Tina finally typed that exact question into Google.
She’d been a clinical pharmacist for 8 years, working holidays, taking extra shifts and watching colleagues leap into pharmaceutical roles while she stayed in the...
Visibility is the secret sauce to presenting better and most people are avoiding it. Here are 3 ways to see what you can’t unsee about your communication skills.
Tom Caravela didn’t always sound like a confident presenter. Back when he launched MSL Talk, listening to hi...
On a recent training alignment call, we were trying to figure out exactly why a Medical Affairs team wanted help with presentation skills.
What was the real issue?
When Sarah and I know the specific challenge, we become snipers and can build exactly the training a team ...
By Sarah Snyder
Artificial Intelligence (AI) is changing the pharmaceutical and healthcare industries—but for many Medical Science Liaisons (MSLs), this change brings uncertainty and concern.
- Will AI replace my role?
- Will technology reduce the need for human interaction with KOLs?
- Will my e...
We've all experienced this person in trainings:
→ Combative from the first moment
→ Shooting down every exercise
→ Challenging every suggestion
→ Insisting, “We did this better at my last company.”
I bring a lot of energy to every training I deliver, but even I start to feel ...
By Sarah Snyder
You’re not being interviewed by a person anymore for that first Medical Affairs interview. Let that sink in.
It’s happening.
You prepared for a Medical Science Liaison (MSL) interview: notes in hand, ready to talk science, strategy, and stakeholder relationships. But instead of a...
By Sarah Snyder & Patrina Pellett
It all started the way most great ideas do:
- A late-night text.
- A few "this might sound crazy" voice notes.
- And a deep, stubborn belief that there had to be a better way.
"What if we could make finding MSL training and career answers faster (like 24/7 fas...
By Patrina Pellett & Sarah Snyder
“We have a digital-first strategy. Help us train our MSLs on this.”
We’ve heard this from a lot of senior Medical Affairs leaders lately. They’re being asked to lead digital transformation, but here’s the problem:
Even at the top, people aren’t always clea...
By Sarah Snyder
Two MSLs walk into the same office.
Same clinical trial. Same slide deck. Same level of scientific knowledge.
One walks out with a quick “Thanks, we’ll let you know.”
The other walks out with a deeper relationship, shared insights, and a clear next step.
The difference isn’t the sc...
We Spill the Medical Affairs Tea Every Friday
Real talk, career tips, and insider gems we usually save for training clients.
It’s like brunch with your smartest friend, but in your inbox.
📬 Fridays at 9am CT.
👉 Join the party below!